Cookie Policy

To ensure the proper operation of the holaesp.com website and the interactive educational platform, Holaesp Ltd. uses cookies and similar tracking technologies.

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the site to remember your actions and preferences (for example, login, language, font size, and other display settings) for a certain period of time, so that you do not have to re-enter them every time.

2. Which Cookies We Use

We use the following types of cookies:

• Strictly Necessary (Essential): These cookies are required for the platform to function. They allow you to sign in to your personal account, pay for courses securely, and use video calls. These cookies cannot be disabled, as the site will not work without them.
• Analytical (Performance): We use these cookies (for example, Google Analytics) to understand how visitors interact with the site. This helps us improve navigation, page load speed, and our teaching methodology. All information is collected anonymously.
• Functional: These allow the site to remember the choices you have made (for example, login details, so that you do not have to enter your password every time).

3. Third-Party Cookies

In some cases, we use cookies provided by trusted third parties (third-party cookies). These include analytics systems and payment gateways that ensure the security of transactions. We are not responsible for the privacy policies of third-party services; however, we work only with partners who comply with GDPR standards.

4. Managing Cookies

You can manage or delete cookies at your discretion. Most browsers allow you to refuse cookies and delete those already stored. If you block strictly necessary cookies, you will not be able to log in to the student or teacher personal account on our platform.

5. Contact Us

If you have any questions about how we use cookies, please contact us at: [email protected].